Privacy policy

Last Updated: June 2026

This Privacy Policy explains how Pet Supplies ("we", "our", or "us") collects, uses, and protects your personal information when you visit https://thepetsuppliesstore.com.

  1. Definitions

Company: Pet Supplies

Website: https://thepetsuppliesstore.com

Country: United Kingdom

Personal Data: Information that identifies an individual.

Usage Data: Information collected automatically through the use of the website.

Cookies: Small files stored on your device to improve functionality and user experience.

  1. Information We Collect

Personal Information

We may collect the following information when you place an order, create an account, subscribe to our newsletter, or contact us:

• Full name

• Email address

• Billing and shipping address

• Phone number

• Order details

• Payment information (processed securely by third-party payment providers and not stored on our servers)

Usage Data

We may automatically collect information including:

• IP address

• Browser type and version

• Device information

• Pages visited

• Time spent on pages

• Referring website information

  1. Cookies

We use cookies and similar technologies to improve website performance, security, and user experience.

Cookies help us:

• Remember your preferences

• Improve website functionality

• Analyze website traffic

• Enhance security

You can manage or disable cookies through your browser settings.

  1. How We Use Your Data

We use collected information to:

• Process and deliver orders

• Manage customer accounts

• Provide customer support

• Improve products and services

• Prevent fraud and unauthorized transactions

• Send order updates and service communications

• Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties.

  1. Sharing Information

We may share information with trusted third-party service providers when necessary to operate our business, including:

• Payment processors

• Shipping and delivery providers

• Website hosting providers

• Fraud prevention services

These providers only receive information necessary to perform their services.

  1. Data Security

We implement appropriate technical and organizational security measures to protect your personal information.

Our website uses SSL encryption and secure systems designed to safeguard customer data.

  1. Data Retention

We retain personal information only for as long as necessary to:

• Complete transactions

• Provide customer support

• Meet legal, tax, accounting, and regulatory obligations

When information is no longer required, it is securely deleted or anonymized.

  1. Your Rights

Depending on applicable laws, you may have the right to:

• Access your personal information

• Correct inaccurate information

• Request deletion of your information

• Object to certain processing activities

• Request a copy of your personal information

To exercise any of these rights, please contact us using the information below.

  1. Children's Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children.

If we become aware that a child has provided personal information, we will take steps to remove it promptly.

  1. Third-Party Links

Our website may contain links to external websites.

We are not responsible for the privacy practices, content, or policies of third-party websites.

We encourage users to review the privacy policies of any external sites they visit.

  1. Updates to This Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.

Any updates will be posted on this page with a revised effective date.

  1. Contact Us

If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact us:

Pet Supplies

Address:
74 Lee Grn, Mirfield WF14 0AG, United Kingdom

Phone:
+44 1924 493701

Email:
help@thepetsuppliesstore.com

Website:
https://thepetsuppliesstore.com