Security & Responsible Disclosure

At Pet Supplies, we take the security of our website and customer information very seriously.

We encourage responsible disclosure and welcome security researchers to report potential vulnerabilities in a professional and ethical manner.

If you believe you have identified a security issue on https://thepetsuppliesstore.com, please report it following the guidelines below.

RESPONSIBLE DISCLOSURE GUIDELINES

When reporting a security issue, please:

• Allow reasonable time for investigation and resolution before public disclosure

• Do not access, modify, or expose private customer data without authorization

• Avoid actions that may negatively affect users, services, or website functionality

• Do not exploit vulnerabilities for personal gain

• Comply with all applicable laws and regulations

HOW TO REPORT A SECURITY ISSUE

Please include the following details:

• A clear description of the issue

• Steps required to reproduce the issue

• Technical details, screenshots, or supporting evidence where applicable

Send your report to:

Please do not contact individual team members directly regarding security issues.

OUR COMMITMENT

We take all legitimate security reports seriously and are committed to maintaining a secure environment for our customers.

• All valid reports are reviewed

• Issues are prioritized according to risk and impact

• Appropriate corrective action is taken when necessary

• We aim to respond within a reasonable timeframe

UPDATES

We may update this Security Policy periodically as our website, services, and security practices evolve.

If you have any questions before or after placing an order, our support team is here to help.

Address:
74 Lee Grn, Mirfield WF14 0AG, United Kingdom

Phone:
+44 1924 493701

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