Return & Refund Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

RETURN ELIGIBILITY

To be eligible for a return, your item must be:

• In the same condition as received

• Unused and unworn

• In the original packaging with all tags attached

• Accompanied by proof of purchase

HOW TO START A RETURN

To request a return, please contact us at:

If your return request is approved, we will provide instructions on how and where to send your item.

Returns sent without prior authorization may not be accepted.

DAMAGES AND ISSUES

Please inspect your order upon delivery.

If your item is:

• Damaged

• Defective

• Incorrect

Please contact us immediately so we can evaluate the issue and arrange an appropriate solution.

NON-RETURNABLE ITEMS

Certain items cannot be returned, including:

• Perishable goods

• Custom or personalized products

• Personal care products

• Hazardous materials

• Flammable liquids or gases

If you are unsure whether your item is eligible for return, please contact us before sending it back.

SALE ITEMS

Items purchased during sales, promotions, or clearance events may not be eligible for return unless required by applicable consumer laws.

Gift cards are non-refundable and cannot be returned.

EXCHANGES

To exchange an item:

• Request a return for the original item

• Once approved, place a new order for the replacement item

REFUNDS

Once we receive and inspect your returned item, we will notify you of the approval status.

If approved:

• Refunds will be issued to the original payment method used during purchase

• Processing times may vary depending on your payment provider or financial institution

If you have any questions before or after placing an order, our support team is here to help.

Address:
74 Lee Grn, Mirfield WF14 0AG, United Kingdom

Phone:
+44 1924 493701

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